Service/warranty

WARRANTY


If you are dissatisfied with any of our products for any reason please return them within 14 days upon receipt in unused condition (with an intact plastic cover on the cork grip) for a full refund of your purchase. Go out, cast or fish them with care. If you don't like them (what we seriously doubt) we give your money back. 

We repair breakages caused by a manufacturing defects for no cost. These breakages occur in the first few casts.

Any other breakages will all be repaired for a fair price. We will replace any of the top three sections for 50 euros plus shipping, the butt section for 80 euros plus shipping. We feel this is on a par with many manufacturers "life time guarantees”.

As currently we only sell directly there is no need to register your rod any way. Broken tip sections can be sent back in an envelope. In case of a breakage of the lower 3 sections please send the rod back (all sections) in a rod tube.

Please contact us before sending your rod back at info@stickmandrods.com for further instructions.

 

PRO PROGRAM


 If you are a guide, an instructor or an industry professional let us inform you about our Pro Program.

 

shipping


 We ship rods worldwide for free via UPS Express.

 

Estimated shipping times:

Europe: 1-2 working days

USA and Canada: 2-4 working days

Rest of the World: 2-6 working days

 

 

 

Don’t hesitate to write us if you have any questions regarding the rods, production, matching lines, etc. We will do our best to help you!